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Support & FAQ

Frequently Asked Questions

Everything you need to know about trading on MEXC Global. Browse common topics below or contact our support team.

📝 Account & Registration

Is MEXC available in my country?
MEXC Global accepts users from over 170 countries and regions. However, specific services might be restricted in certain jurisdictions. For the majority of users in Europe, Asia, and South America, services are fully available.
Do I really need a Referral Code?
It is not mandatory, but highly recommended. Registering with the code mexc-1gTCE grants you a permanent 10% fee discount and makes you eligible for the exclusive 10,000 USDT Welcome Bonus. Without the code, you miss out on these benefits forever.

Apply Code Now →
Can I have multiple accounts?
MEXC generally allows one main account per individual for KYC purposes. However, you can create multiple "Sub-accounts" within your main dashboard to manage different trading strategies.

🛡️ Security & KYC

Can I trade without KYC (Identity Verification)?
Yes. MEXC is one of the few top-tier exchanges that supports non-KYC trading. Unverified accounts can deposit, trade (Spot & Futures), and withdraw up to 30 BTC per day. This is ideal for traders who value privacy.
Is my fund safe on MEXC?
Yes. MEXC maintains a 1:1 Proof of Reserves (PoR) for all user assets, meaning your funds are fully backed and verifiable. The platform also uses advanced cold storage wallets to protect against online attacks.

💰 Deposit & Fees

What are the trading fees?
MEXC offers the lowest fees in the industry. Currently, there is a 0% Maker Fee promotion for Spot trading. Futures trading fees are also extremely competitive (starts at 0.00% Maker / 0.01% Taker).
How long do deposits take?
Crypto deposits are credited automatically after network confirmations. This usually takes between 2 to 5 minutes for fast networks like TRC20 (Tron) or BEP20 (BSC).

⚠️ Disclaimer: Independent Partner

M-Coms Community is an independent media partner and affiliate of MEXC. We provide educational guides and reviews. We do not have access to your personal account or funds. For technical account issues (e.g., frozen account, lost password, missing deposit), please contact MEXC Official Support directly.

Still have questions?

Our guide covers the basics, but the MEXC team is ready to help you 24/7.

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